Shipping Policy

Last Updated: August 30, 2026

Thank you for shopping with us! We’re committed to making sure your order reaches you safely and on time. Please review the shipping information below before placing your order.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.

Once your order has been processed and shipped, you will receive a confirmation email containing your tracking information, when available.

Please note that orders placed on weekends or public holidays may begin processing on the next business day.

Shipping Times

Estimated delivery times vary depending on your location and the shipping method available for your order.

• Standard Shipping: 5–15 business days
• Express Shipping: 3–7 business days, where available

Delivery times are estimates and are not guaranteed. Delays may occur due to customs, weather, carrier issues, holidays, or other circumstances outside our control.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address, order size, and the available shipping method.

From time to time, we may offer promotional free-shipping options. Any applicable offer will be clearly displayed on our website or at checkout.

Order Tracking

Once your order has been shipped, you will receive tracking information by email or through the contact information provided during checkout.

Please allow 24–72 hours for tracking information to become active after your order has been shipped.

Customs, Duties & Taxes

For international orders, additional customs duties, import taxes, or other fees may apply depending on your country.

Any customs duties, taxes, or additional charges imposed by the destination country are the responsibility of the customer unless otherwise stated at checkout.

We are not responsible for delays caused by customs processing.

Incorrect Shipping Information

Please make sure your shipping information is accurate before completing your purchase.

If you notice an error in your shipping address, contact us as soon as possible. We will do our best to update the information before the order is shipped, but we cannot guarantee that changes can be made after processing has begun.

Lost, Stolen, or Damaged Packages

Once an order has been handed over to the shipping carrier, delivery is the responsibility of the carrier.

If your tracking information shows that your package was delivered but you cannot locate it, please first check with household members, neighbors, and the carrier.

If your package arrives damaged, please contact us as soon as possible with your order number and photographs of the damaged package and items.

Delayed Orders

While we work with reliable shipping providers, unexpected delays can sometimes occur.

If your order has not arrived within the estimated delivery timeframe, please contact us so we can help investigate the shipment.

Contact Us

If you have any questions about your order or shipping, please contact our customer support team through the contact information provided on our website.

We’re always happy to help!